Privacy Policy

Privacy Policy for Tudor Care Home

1. Introduction

At Tudor Court, we are committed to protecting the privacy and security of our residents,

their families, and staff. This Privacy Policy explains how we collect, use, store, and protect

personal data in accordance with the UK General Data Protection Regulation (UK GDPR)

and the Data Protection Act 2018.

2. What Information We Collect

We may collect the following types of personal data:

 Resident Information: Name, date of birth, medical history, care records,

emergency contact details, and any special needs.

 Family & Next of Kin Data: Contact information and any necessary involvement in

care plans.

 Staff Data: Employment details, qualifications, payroll information, and emergency

contacts.

 Visitor Data: Names and contact details for safety and security purposes.

3. How We Use Personal Data

We process personal data to:

 Provide safe and effective care services tailored to individual needs.

 Maintain residents’ medical records and ensure proper care management.

 Communicate with families regarding resident welfare.

 Ensure compliance with legal and regulatory requirements.

 Maintain staff records for operational purposes.

4. Lawful Basis for Processing Data

We process personal data based on the following legal grounds:

 Consent: When individuals voluntarily provide their information.

 Contractual Obligation: To deliver care services as agreed with residents and

families.

 Legal Compliance: To meet regulatory and safeguarding responsibilities.

 Legitimate Interest: For the general operation of the care home.

5. Data Sharing

We do not sell or share personal data for marketing purposes. However, we may share data

with:

 Healthcare providers involved in residents’ care.

 Regulatory bodies, if required by law.

 Emergency services when necessary for safety.

6. Data Security & Retention

We implement strict security measures to protect personal data, including encryption and

controlled access. Personal data is retained only for as long as necessary to fulfill care

services and meet legal obligations.

7. Rights of Individuals

Residents, staff, and families have rights under UK GDPR, including:

 The right to access their personal data.

 The right to correct inaccurate data.

 The right to request deletion of unnecessary data.

 The right to object to specific data processing.

8. Contact Information

For any privacy-related inquiries or to exercise your data rights, please contact: Tudor Court

Care Home.

Telephone:01803 558374

Email: yvette@tudorcourt.org.uk

Date: June 2025